I haven't been posting a lot recently about riding. Mostly because I have nothing to post about, since I haven't ridden my horse in an arena since I finished Boot Camp at my trainer's barn. This is because the arena footing STILL has not been fixed.
I've tried very hard not to whine about this, but holy cow, what's a gal gotta do? I've been trying to get this arena footing fixed since February. It's now halfway through August, and it's still not done. The most frustrating thing is that I've accomplished a lot. I've talked with Marge, who agreed not only that the footing needed to be fixed, but eventually agreed to pay for it. I've gotten an estimate from a man whose business is installing and maintaining riding arenas. I know from past experience, as well as several referrals, that he knows exactly what he's doing and will be able to do a great job.
All I can get from him now is "I'm really busy. I don't know when I can do it. I'll call you." And then he does not call. I've been calling religiously twice a week for three weeks. He has never called me.
I'm conflicted about how to proceed. I'm starting to get pissed and impatient. I think he's handling me very poorly as a client, and you'd think that since most of his business is work of mouth that he would not want to ruin his reputation, which from all accounts is superb. I really want to call him and let him know that I'm unhappy, and that I need to know for sure if he can do this or not. Because he's not the only one in the arena business, and we could get someone else. I don't want to piss him off, but boy is he making me mad now.
On the other hand I don't want to let anyone else fix the footing. I know this guy knows what he's doing. Yeah, he's being a jerk but he knows his job. I could get someone else to do it, but I don't know if they have the skills to fix it right. And I certainly don't want to go through this again. Imagine Marge paying for the footing to be fixed, only to have me say a few weeks later that it wasn't done right and we have to have it fixed AGAIN.
So what do I do? Call this guy up and let him know that I'm unhappy? Do I forget about him and get someone else to fix it? I just don't know.
I do know one thing. None of this is helping me get back in the show ring. The entire summer has been pissed away, and since I've been at this barn I've gotten one good week of work done. And that was while I was at another barn.
One week out of seven months. Not a good track record.
Anyhow, what would you guys do?